Sioux Falls pet licensing
Why license?
In accordance with state and local laws, pet licenses are mandatory in the City of Sioux Falls. In fact, licenses are mandatory in nearly every community across North America. Why? Because licenses help keep pets and the communities they live in safe. DocuPet was brought on board to simplify and improve pet licensing to benefit not only pet owners like you, but the entire community. DocuPet makes it easy for Sioux Falls Police Department to deliver a successful pet licensing program with a streamlined software and management solution that makes licensing a breeze for pet owners and administrators alike.
What will you need?
Licensing your pet will require specific information and proof. Having these items at the ready allows for the fastest experience. You have the option to upload a document as a saved or scanned file, or you may take a photo directly from your device on our upload page.
Payment
We securely process payment online and accept all major credit and debit cards as forms of payment.
Documents
Rabies vaccination proof
This document serves as formal proof that your pet has received a rabies vaccination. This document may be in the form of a Rabies Vaccination Certificate that has been signed by a veterinarian or certified professional. It is the law that pets must be up-to-date on their rabies vaccinations, so new documents will need to be uploaded to your pets profile as they receive their booster shots.
How to license
Online
The fastest and easiest way to license or renew is right here. You'll create a profile for your pet, upload any necessary documents, process your license registration, and receive purchase confirmations via email. Payment can be made using a credit card or Visa/Mastercard debit card. Each year, you just need to log in to your existing account and renew - it's super easy!
License a pet for the first time
I've never licensed a pet with the City of Sioux Falls before
License nowIn-person
In person licensing is available at the following location(s) however it's important to know you will still receive your tag in the mail:
Don't forget to check hours of operation, appointment policies, and accepted payment methods prior to heading out.
Sioux Falls Police Dept.:
320 W 4th St, Sioux Falls, SD 57104
If you opt to license via snail mail - keep in mind processing your registration will take a lot longer!
Make sure you complete the below form in full and that it is free of any errors otherwise your registration may not be successfully processed. The fine print is there for a reason so keep an eye out for accepted payment methods, who the check should be made out to, where it should be mailed, and any required supporting documentation.
Pet license form
Phone
If you're unable to complete your pet's license online, you can contact our Customer Care team for assistance. Please note that licenses are primarily designed to be completed online, and phone support is intended for troubleshooting or special circumstances.
You must have up-to-date rabies documentation on file. We can accept credit cards and Visa/Mastercard debit cards for payment.
DocuPet Customer Care: 1-877-239-6072
Hours of Operation:Monday-Saturday: 8:00 AM - 8:00 PM CDT (excluding holidays)Sunday: 10:00 AM - 6:00 PM CDT
License fees & details
| Dog Licenses | 1 Year Fee | 3 Year Fee |
|---|---|---|
| Spayed/Neutered Dog | $5.00 | $15.00 |
| Unneutered Dog | $25.00 | $75.00 |
| Cat License | 1 Year Fee | 3 Year Fee |
|---|---|---|
| Spayed/Neutered Cat | $5.00 | $15.00 |
| Unneutered Cat | $25.00 | $75.00 |
- A replacement tag is available for a $1.00 fee.
- A valid rabies certificate is required to complete the licensing process. You must upload or present your certificates at time of purchase.
- Failure to license may result in a fine.
- Licenses are required for all dogs and cats over the age of 6 months.
Frequently asked questions
HELP DESK
Still have a question that you have not been able to answer?
Visit our Help Desk for more information: https://docupetinc.zendesk.com/hc/en-us
LICENSING OPTIONS, DATES, AND LOCATIONS
Where can I license in person?
You may license in person at Sioux Falls Police Department located at 320 W 4th St, Sioux Falls, SD 57104, and Sioux Falls Area Humane Society at 3720 E Benson Rd, Sioux Falls, SD 57104 .
Do licenses need to be renewed annually?
Licenses are required to be renewed prior to the expiration date each year.
When can I renew my pet's license?
You may renew your pet's license within 60 days of your pet's current license expiration date. If you renew prior to the upcoming expiration date, your pet's new license will start the day after expiration, not on the date of purchase.
What is the refund policy on licenses?
No refunds are provided on licenses purchased regardless of circumstances.
How old does my pet need to be for me to license them?
All pets over the age of 6 months are required to be licensed.
When does my pet's license expire?
Licenses expire based on the number of years selected after the license start date. If you renew prior to the upcoming expiration date, your pet's new license will start the day after expiration, not on the date of purchase. Rabies must be valid during the time of renewal.
PROGRAM AND PARTNERSHIP
Why does the system say my address is not valid?
You may have entered your address incorrectly or we may not have your address in the address database for your community. Please double-check all spelling and ensure you are using the abbreviated form for your street (e.g., type St instead of Street.) If your address is still not being accepted but you believe you reside within the licensing jurisdiction, please reach out to Sioux Falls Police Department directly for assistance.
ACCOUNT UPDATES
Does my license transfer if I am moving?
If you are moving, please be sure to update your address by logging into your online account and navigating to your Profile Settings page. Even though you are moving, you’ll still be able to keep your pet's tag and access your pet's online account. However, your current license may not be valid in the new community you are moving to. Please get in touch with the pet licensing provider in the new community you are moving to in order to find out more information.
How do I notify DocuPet that my pet has passed away?
We're sorry for your loss. You can update a pet's profile via your online account by editing your pet's profile and selecting 'Remove this Pet'.
My pet is no longer with me, but I’m still receiving renewal reminders?
We’re sorry! Unfortunately, unless you update your account to reflect that a pet is no longer in your care, we have no way of knowing. Have you already told us? You may have a duplicate account. Get in touch with your licensing organization or our DocuPet customer service team to update your record.
FEES AND FINES
My pet is a service animal. Do I qualify for a discounted license rate?
No, service animals are subject to the standard license fee.
What is the processing fee?
For all online orders a processing fee is applied on license purchases at a rate of 2.9% + $0.30 per transaction.
TAGS
Will my pet receive a new free tag with every order?
No, each pet will only receive one free tag with their first license via DocuPet. This tag doesn’t expire. If you’ve already received a DocuPet tag, your furry friend is good to go! If you’d like a new tag, you can purchase a standard replacement tag or a new designer tag during the license order process or in our store.
CITY INFORMATION AND CITY ORDINANCES
Who do I call if there’s an emergency involving dogs? (dog attack, loose dog, etc.)
Please get in touch with Sioux Falls Animal Conrol at (605) 367-7000.
What species are required to be licensed?
The following species are required to be licensed: Dogs and Cats.
DOCUMENT SUBMISSION
What are acceptable documentation types?
A rabies proof is required as proof that your pet has been vaccinated against rabies.
Why do I have to upload rabies document for my pet?
To license your pet, you will be required to show proof that the pet's rabies vaccination is current. Requiring documentation ensures that provided pet information is accurate, which is critical for identification and safety reasons.
Why won't the system allow me to license without a new rabies document?
To license your pet, you will be required to show proof that the pet's rabies vaccination is current. Requiring documentation ensures that provided pet information is accurate, which is critical for identification and safety reasons.
I just adopted my pet, but the information on the rabies vaccination certificate does not match my information. What should I do?
If the rabies vaccination certificate does not match your information because the pet was adopted, we recommend contacting Sioux Falls Police Department directly so their team can review and approve the documentation. We suggest reaching out to confirm that you have all required documentation, which may include adoption paperwork, in order to license your pet.
Where can I obtain a copy of my pet’s rabies document?
If you can’t locate the document you received after the procedure was done, you will need to contact your vet to obtain your pet's records. Be sure to specify any and all pets you require documentation for.
Once you’ve got the paperwork in your hands, take a look to ensure:
- The document provided is the right type of proof required.
- Pet and pet owner account data matches your own.
- The document is clear and legible.
My pet is medically rabies exempt, what do I do?
You will need to complete the required paperwork and visit Sioux Falls Police Department in person to qualify for a rabies exemption.